Best Practices: Building Your Business with Customer-Focused Solutions

Arthur Andersen January 01, 2018

What makes the world s top companies so adept at providing stellar customer service How do they meet the needs of every customer and still turn healthy profits And, most important, how can you adapt their practices to fit your business Thanks to over six years of ongoing research and an investment of 30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world class companies Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how than forty best practices companies focus on their customers, create growth, reduce cost, and increase profits Managers of any business in any industry can adapt and apply what those companies do best Unlike most books based merely on an author s own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just in time manufacturing to its rapid delivery of parts between supplier and customer The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.


  • Title: Best Practices: Building Your Business with Customer-Focused Solutions
  • Author: Arthur Andersen
  • ISBN: 068484804X
  • Page: 153
  • Format:
  • best practices in high performance home best practices in high performance home design High performance, green, sustainable all are terms that are often used interchangeably While they may conjure visions of solar roof panels, geothermal heating, and other expensive technologies, most home builders agree that the most important components of a high performance home are windows, insulation, and HVAC systems. Team Building Fundamentals, Best Practices We use LinkedIn to ensure that our users are real professionals who contribute and share reliable content When you sign in with LinkedIn, you are granting elearningindustry access to your LinkedIn account, which is used to authenticate you without you having design build best practices Building Design Design build requires than a good contract and appropriate risk allocation, says the DBIA Everyone from the owner to the subcontractors must understand the process, the expectations, and fully engage in the collaboration. Best Practices for Building Effective When a dashboard is done right, people wonder how they ever lived without it Why A well designed dashboard is a launch point for your analytics. Nine Best Practices for Building a Healthier Home From radon mitigation and proper ventilation to moisture control, these strategies are often overlooked in builders battle for superior indoor air quality. Best Practices for Building SDKs for APIs Nordic Best Practices With this in mind, what best practices can we identify for SDK creation Keep it Simple Any SDK, and really, any API for that matter, is only worthwhile if the average user can actually utilize it. Best Practices Building Resilient Systems Pablo Jensen focuses on best practices and lessons learned in building resilient systems Topics discussed include multi cloud positioning, geo location strategies, best of breed provider mix Best Home Building Practices Summit Join The Profit building success strategies for any market condition Successful home builders and the most respected home building industry experts converge in Orlando to present Best Home Building Practices to increase profitable sales revenue and reduce unnecessary costs. best practices SAP Help Portal Explore SAP product documentation and Learning Journeys for all businesses industries, find answers to your questions, and Best Practices to Build Secure Applications Top best practices to build and secure applications From OWASP top ten, to WAF Web Application Firewall , logs, updates, finding vulnerabilities etc From OWASP top ten, to WAF Web Application Firewall , logs, updates, finding vulnerabilities etc.

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      153 Arthur Andersen
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      Published :2018-01-01T04:48:08+00:00